Shipping policy

Shipping Policy

Courier
All orders are shipped nationwide within South Africa

Processing time
Orders are processed within 1–2 business days of payment confirmation.

Delivery time
Once dispatched, delivery typically takes 2–3 business days depending on your location.

Shipping cost
Shipping rates are calculated at checkout based on your delivery address.

Tracking
You'll receive a tracking number by email as soon as your order is dispatched.

Delays
While we do everything we can to ensure timely delivery, SCENHAUS is not responsible for delays caused by the courier, or circumstances outside our control.

Questions
Reach us at zaks@scenthaus.co.za or 074 904 9961 (also WhatsApp).